SHIPPING & RETURNS
Shipping
Orders are shipped as soon as possible after payment confirmation.
Shipping is available both within Turkey and internationally.
Domestic Shipments (Turkey)
Estimated delivery time: 2–5 business days
International Shipments
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Delivery times may vary depending on the destination country and distance.
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Delays may occur due to customs procedures.
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Customs duties, taxes, and additional charges for international shipments are the responsibility of the Buyer.
Returns & Cancellations
Orders within Turkey
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The Buyer may return the product within 14 days from the date of delivery.
International Orders
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The Buyer may return the product within 21 days from the date of delivery.
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Return timelines may vary depending on country and customs procedures.
Return Conditions
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The product must be unused
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The product must be undamaged
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The product must be in its original packaging
Return Shipping Costs
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Return shipping costs are borne by the Buyer.
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For defective or faulty products, return shipping costs are covered by the Seller.
Non-Returnable Products
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Products manufactured according to the Buyer’s specific request
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Used products
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Products not suitable for resale
Contact
For shipping and return requests, please contact us:
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Email: info@maiaporselen.com
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Phone: +90 554 643 43 43
