top of page
Sign in
Search
Cart
FAQ
THE MOST COMMON QUESTIONS
General
Questions about shipping
1. What is the difference between porcelain and ceramic?
Porcelain is more durable than ceramic, more resistant to water and heat, and has a more elegant appearance.
2. Do you sell only porcelain products?
No, in addition to porcelain, we also offer ceramic and glass products.
3. How can I contact you?
You can contact us via the contact form on our website, by email, or by phone.
4. Which payment methods do you accept?
Credit card and secure online payment methods are accepted.
5. Ürünü iade veya değişim yapabilir miyim?
Yes, returns and exchanges can be made within 15 days.
6. What should I do if the product arrives damaged?
Simply contact us immediately, and we will carry out your return or exchange free of charge.
7. Do you sell only porcelain products?
No, in addition to porcelain, we also offer ceramic and glass products.
8. Do you accept cash on delivery?
Yes, cash payment is accepted depending on the delivery area.
9. Can I pay with PayPal?
No, PayPal is currently not available as a payment option.
bottom of page
